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4/7/2014

Key principles for effectively giving feedback

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There are some key components to consider when giving effective feedback.  Effective feedback
  • comes from a knowledgeable source
  • helps employees do their jobs better
  • is fair and accurate
  • is frequent and ongoing
  • is timely and balanced
  • is descriptive versus interpretive
It is also imperative to know
  • WHO should receive feedback
  • WHAT needs to be heard
  • WHERE it can be given
  • WHEN it is appropriate
  • HOW you will give it
Answer those questions, then practice by writing sentences or phrases that you will use when giving feedback.  Describe the behavioral issue or concern.  Express your feelings and the impacts of the behavior.  Specify more acceptable alternative behaviors.  Clarify the consequences for changing or failing to change.

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